Bownet Cable Management Systems Limited is committed to safeguarding the privacy of visitors to our website www.bownetcms.co.uk; this policy sets out how we will treat and use personal information that you provide to us.
1. Information We Collect
We may collect, store and use the following personal information:
(i) information that you provide to us for the purpose of registration or subscription to website email notifications and/or newsletters, including contact details such as name, geographical location and email address;
(ii) information gathered in relation to any purchases you make of our goods or services;
(iii) information that you send to us to obtain a quotation or request information from us;
(iv) information about your visits to and use of our website, including your computer IP address and any resources used; and
(v) any other information that you send or provide to us.
2. How We Use Your Information
Personal information provided to us via the website will allow you access to all parts of the site and help us to improve your browsing experience and the service we offer. We may use your personal information to:
(i) administer the website;
(ii) enable you to order and purchase goods or services available on the website;
(iii) supply to you the goods or services purchased via the website and contact you when necessary concerning your order;
(iv) send order confirmations, invoices and delivery notices to you, and collect payments from you;
(v) send you general commercial communications and email notifications requested by you;
(vi) send you marketing communications by email or similar technology relating to our business and the products and services we provide, where your consent has been received. You can inform us if you no longer wish to receive marketing communications; and
(vii) provide statistical information about our users to third parties for analysis purposes only. This will not include information used to identify you.
We use Google Analytics to analyse information and we comply with Google Analytics Terms Of Service. Google Analytics does not identify individuals.
In addition, we may disclose your personal information to others to the extent required by law and for the purposes of fraud prevention and reducing credit risk.
3. Keeping Your Personal Information Secure
Data transmission over the internet is not completely secure and personal information is sent by you to us at your own risk.
We will take all reasonable precautions to protect personal information sent by you to us electronically against any loss, misuse or alteration but we cannot guarantee the security of data sent over the internet. Transaction data will be stored on secure servers and encrypted for your safety using SSL technology.
4. Accessing Your Information
You are entitled to access personal information held about you and you may ask us to provide or amend any personal information we hold about you to keep it up to date.
We are entitled by law to charge a fee of Stg£10.00 to meet our costs in providing or amending this information. Provision of such information will be subject to payment of the fee and evidence of appropriate identification. Please submit any data access request using our contact details.
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
5. Third Party Websites
Our website may from time to time contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Cookies are text files containing small amounts of information sent by a web server to a web browser when you visit a website and are stored on your device. Cookies are then sent back to the originating website on each subsequent visit, or to another site that recognises that cookie.
Cookies enable a website to identify and track users, allow users to navigate different pages on a website efficiently, remember preferences, personalise or target advertisements which may be of particular interest to you and generally improve a user experience.
Cookies are used to enable some of the features on our website such as the log-in facility, shopping cart and blogging or commenting systems.
Cookies do not contain any information that personally identifies you but personal information that we store may be linked by us to information stored in and obtained from cookies.
7. Blocking and Deleting Cookies
Most web browsers have the ability to allow you to vary the browser settings to decline to accept cookies. However, if you block cookies you may not be able to access or use certain features of our website.
Cookies stored on your device can be deleted. The method of doing so will depend upon your web browser. Instructions are usually available from the support service of your web browser.
8. Contact Details
• by email to firstname.lastname@example.org ;
• using our website Contact Us form; or
• by post to Bownet CMS Limited. Unit 23, Acorn Industrial Park, Crayford Road, Dartford, Kent DA1 4AL
(Last updated 11th December 2015)